Privacy Policy
Welcome to the Privacy Policy of Frovola, a company dedicated to providing high-quality solar panel solutions. Your privacy is of utmost importance to us, and we are committed to safeguarding any personal information that you choose to share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information, and your rights regarding this information.
Information We Collect
We may collect various types of information in order to offer you our services effectively. This includes:
1. Personal Information
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information
2. Non-Personal Information
We may also collect non-personal information that does not identify you personally, including:
- Browser type
- IP address
- Operating system
- Pages viewed on our website
- Time and date of your visit
- Referring website
How We Use Your Information
Frovola uses the information we collect for the following purposes:
- To provide you with our solar panel services, including pricing, installation, and support.
- To communicate with you regarding your inquiries, bookings, and feedback.
- To improve our services and website user experience.
- To process your transactions securely and efficiently.
- To send promotional materials, newsletters, and updates, provided you have opted to receive such communications.
- To comply with legal obligations and protect our rights and interests.
Cookie Policy
Our website uses cookies and similar technologies to enhance user experience. Cookies are small data files that are placed on your device when you visit our site.
Types of Cookies We Use
- Essential Cookies: These are necessary for the functioning of our website.
- Analytical Cookies: We use these to understand how visitors interact with our site and improve our services.
- Advertising Cookies: These cookies are used to deliver relevant advertisements to you.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for:
- Trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, as long as those parties agree to keep this information confidential.
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Protection and Security
We take the security of your personal information seriously and implement appropriate measures to protect it. These include:
- Use of encryption technology to safeguard data during transmission.
- Regular security assessments and updates to our systems.
- Restricting access to personal information to authorized personnel only.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal data.
- Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request the deletion of your personal data under certain conditions.
- Objection: You have the right to raise objections to the processing of your data under specific circumstances.
If you wish to exercise any of these rights, please contact us using the information provided on our website.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to remove that information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our official website. We are here to assist you and ensure that your privacy is respected and protected.
Thank you for trusting Frovola with your solar panel needs. Your privacy matters to us.